7 Ways To Increase Candidate Experience

Author

Dave White
October 02, 2024

This week

  • 7 Ways To Increase Candidate Experience

  • đź“™ Candidate Experience Statistics

  • 3 Quick Tips - Reduce the Risk of Early Turnover

  • đź“™ Recommended Reading:

    • “Measure What Matters” - by John Doerr

  • Parting Thought

  • You can help

“When. you start a company, your standards have to be insanely high. You’re hiring people who will create the culture and the DNA of the company.”

- Brian Chesky, Founder and CEO, Airbnb

7 Ways To Increase Candidate Experience

You have a lot of competition for top candidates and you work too hard to find them. Don’t lose them because of your candidate experience.

đź“™ Consider this: Candidate Experience Statistics You Must Know in 2024 - Jen Dewar for Jobscore

#1 Make it easy to apply, provide rapid confirmation you received their application

  • Personalize the application process and your response

  • Allow them to apply directly

#2 Communicate and provide updates often once interviews start

  • Even when there is no news, bad news, or good news

  • Set expectations, let them know when they will hear back from you

  • Deliver bad news personally and not by email - phone, video or in-person only

#3 Describe the interview process ahead of time

  • Include time lines and # of interviews

  • Let them know who they will be meeting with

  • Discuss any homework, work samples, or presentations ahead of time

#4 Interview consistency is key. Take time to ensure your interviewers:

  • Portray a consistent message

  • Are trained in interview techniques

  • Know their role in the interview process

  • Know how you want to treat candidates

  • Allow time for candidate to ask questions

#5 Make it about them

  • Get to know their goals and career aspirations

  • Discuss the role in terms that appeal to them

  • Ask questions and reflect on what they say

#6 Eliminate surprises

  • Discuss compensation, benefits, and perks early in the process (1st interview preferable)

  • Discuss decision criteria and process

  • Be open to all questions throughout the process

  • End interviews early if it is not going well and explain why

#7 Ask candidates about their experience

  • Both people you hire and ones you do not

  • Tune your process based on candidate feedback

  • Be prepared to discuss any negative feelings

đź“™  Read more: Candidate Experience: How To Get It Right and Win More Top-Tier Talent - Jen Dewar for LinkedIn

Reduce The Risk of Early Turnover

  • Onboarding is critical

    • Have a detailed plan for the 1st day and week

    • Have a written 30, 60, and 90 day plan

    • Include agenda’s, goals, and expectations

  • Reward and recognize new employees frequently

    • Introduce them on the first day and before they start

  • Check in with new employees more than you think you should

    • Evaluate their engagement and look for signs of concern

  • Bonus tip - Ask them how it is going and discuss how to make their first 90 days better

By John Doerr

Insightful book is great for startups looking to grow; taking you from setting and meeting OKRs to company commitment and priorities to ditching annual performance reviews to company culture.

Parting Thought

“First hire for passion and intensity; there is training for everything else.”

- Reid Hoffman, Co-founder, LinkedIn

You Can Help

Simply reply to this email and let me know what you think. What would you like to see in upcoming issues? Your feedback is appreciated. Dave

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