Onboarding - The First 90 Days

In This Week’s Issue

  • Onboarding - The First 90 Days - Part 2

  • 📙 “The Ultimate Guide to Employee Onboarding for Startups” - hub

  • 3 Quick Tips - Get the most from reference checks

  • 📙 Recommended Reading:

    • “The Lean Startup”

      By Eric Ries

  • Parting Thought

  • You can help

“Sustainable companies are built on passion, persistence, and patience, not just capital.”

- Brad Feld, Co-founder of Techstars

Welcome

Taking a moment to welcome our new members. Let me know how to make this newsletter even better as we go forward.

Onboarding - So Critical / So Overlooked

Part 2: The First 90 Days

What are some best practices to ensure effective onboarding?

 

  1. Ensure your new employee is on the right track right from the start.

  2. Catch cultural issues and performance concerns immediately!

  3. Get feedback from everyone and tune the agenda as needed.

⏰ Prepare for the 1st day

  • Create a welcoming and productive first day plan

    • Do not leave too much free time and keep them busy

  • Create a 90 day onboarding plan and checklist, i

    • Include a calendar of appointments, events, and expected deliverables

    • Include specific meetings with team members across the company, self study time, time with HR to set up benefits and the like, and some open time

    • Talk through the plan with your new employee and follow up with an email

    • Include the start time and location as well as your expectations for the 1st day

  • Review the plan with your people and ensure they are prepared

  • Send a reminder the day before your new employee starts

  • Connect new employees with experienced employees who can be mentors

  • Appoint an “onboarding buddy”: A current employee can help new hires acclimate to the company culture and their role

  • Gather onboarding documents including legal documents and benefits forms

  • Have their work area set up and ready (if remote, make sure they have what they need

📆 The 1st day sets the stage

The Hiring manager makes the 1st meeting or call

  • Express your excitement to have them join the team

  • Set the stage for how independent you expect them to be during onboarding

  • Answer their questions

  • Review the day’s agenda and lay the groundwork for the next 90 days

  • Ensure they have all of the paperwork they need

Everyone greets your new hire and reaches out to them

  • If in the office, have people introduce themselves, show them around, and introduce them to everyone else. Make the person feel that they are expected and welcome.

  • If remote, have people attend a video chat to make introductions

Schedule time with your HR function to review the organization, help fill out paperwork, and answer questions

The hiring manager has an extensive meeting during the day

  • Review the job function, expectations, and goals for their first day, week, month and 90 days

  • Train them on your business, products, markets and organization

The hiring manager or mentor has the last meeting of the day to review the day and answer questions

📆 The first week and beyond

The Hiring manager continues to be the lead

  • Meet with your new employee frequently (even when traveling)

  • Own the agenda and goals and makes changes as needed

  • Ensure people are showing up for meetings and the agenda is on track

  • Routinely collect feedback from your team

  • Ensure all paperwork is complete

  • Stay close to your new employee to make sure all is on track

Your new employee becomes more independent and can work on their own

  • Completes projects, demonstrates knowledge and ability to perform

  • Asks questions and seeks guidance accordingly

Reference Checks

  1. Use reference checks to not only see if the candidate is qualified; use them to get insight into the bast ways to manage them once they join your team.

  2. Ask your candidate for 3 references; a direct manager, a peer, and a customer (internal or external).

  3. Develop and use a written reference form with the questions you want to ask and room to take notes. It is important to document references.

  4. Bonus tip - make sure the person you are calling has enough time for a good reference. If not, set a time that works for them.

👉 Excellent article from Indeed

Highly recommended reading offering excellent advice and guidance on helping your startup become more creative and efficient while moving quickly in today’s rapidly changing environment.

Parting Thought

“The best predictor of future behavior is past behavior, and reference checks give you that insight.

- Tom Gimbel, CEO of LaSalle Network

You Can Help

Simply reply to this email and let me know what you think. What would you like to see in upcoming issues? Your feedback is appreciated. Dave

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